Strengthening parent relationships to drive profitability in independent schools - AMCIS

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Strengthening parent relationships to drive profitability in independent schools

WEBINAR & PRESENTATION SLIDES

Manuela Pifani, Founder & Managing Director, CXellence Consulting

We find ourselves in unprecedented times, when more than ever it is important to strengthen your relationship with key customer groups, and particularly with parents. The Covid-19 crisis brought increased social disruption and financial uncertainty, putting additional emphasis on the expected price/value trade-off for the services they purchase. Only by focusing on improving the experience of parents and other key ‘customer’ groups, can independent schools succeed in the post-pandemic era to restore confidence and drive profitability in an increasingly competitive and demanding environment.

To view the slides from this presentation click HERE

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