How to achieve a *****rating? - AMCIS

Admissions, Marketing & Communications in Independent Schools

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How to achieve a *****rating?

WEBINAR & PRESENTATION SLIDES

Mary Hicks, former Director of Admissions, Lord Wandsworth College

In this fast paced, ever changing world we live in, it is no surprise that customer experience has changed dramatically over the past few years. Has your school kept up to date with customer expectations? What does a truly customer focussed admissions office look like in 2020 and beyond?

This webinar takes you through all you need to know about customer service with practical hints and tips on how to achieve that elusive five star rating.

Download the accompanying presentation slides HERE

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