Admissions Manager - AMCIS

Admissions, Marketing & Communications in Independent Schools

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Admissions Manager

The Admissions Manager will be responsible for growing the number of students at both Hendon Prep School and Salcombe Prep School.

You will be responsible for delivering a professional, distinctive, customer focused ‘surprising and delightful’ experience from enquiry through to enrolment.

Key Responsibilities will include, (but not limited to):

· To act as a key brand ambassador for the school, understanding the local market, the value proposition of the school and by appreciating the needs of parents and pupils;

· To take responsibility for all aspects of the schools’ admissions process nurturing enquirers, applicants and offer holders through to enrolment;

· To take the lead on admissions events including personal tours, open mornings and other similar recruitment events;

· To build relationships with feeder schools, estate agents, relocation agents, key partners, affiliates and influencers in the local community to drive enquiries as determined by the Marketing and Admissions strategy;

· In conjunction with the Head and the Cognita team, set stretching annual enrolment targets;

· To manage the workload of the Event and Admin Coordinator supporting both Hendon and Salcombe

· To lead the relationship with feeder schools or other external partners such as Estate Agents;

· To ensure that the department is always appropriately resourced;

Who we are looking for:

· To be considered for this role you have demonstrated success in a related role and have previous experience working in a complex, busy and service driven environment.

We would also expect;

· Prior experience of managing direct customer contact ideally in a customer facing, service-based role, or sales

· Experience of customer database, customer relationship management tools and digital/online platforms

· Excellent interpersonal and communication skills including the ability to deal with people on all levels with sensitivity, tact and diplomacy

· Confident use of cloud-based CRM systems

· The ability to show empathy to prospective parents and understand their personal circumstances

· An understanding of the highly competitive independent school marketplace would be an advantage.

Benefits at Cognita:

· Competitive salary

· Contributory Pension Scheme

· Professional development

· School fee discount

· 25 days Holiday plus Bank Holidays

Apply now Please send your CV to: Recruitment@cognita.com

If you are shortlisted we will ask you to complete our application form prior to interview.

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